We strongly believe in our products and know our customers will be satisfied. At International Jewelry Collection, we are committed to providing you, our valued clients, with the best service possible. Our main goal is to provide you with excellent service and make your online buying experience as pleasant as possible. We understand that purchasing merchandise over the internet is confusing and sometimes unnerving, especially when purchasing jewelry. We also understand that buying jewelry for a special event such as a wedding or anniversary is emotional with sentimental values and it is with these in mind that we are committed to your satisfaction.
We will happily accept returned items for a full refund within 14 days from the moment you receive your item without any questions asked. Recipient date is determined using the corresponding shipment status via the shipment carrier and/or tracking number.
To be eligible for a refund, all items must be in original condition and must not be damaged, or altered in any shape or form. All tags must also still be attached in order to receive a refund. If any tags are taken off the merchandise, it is considered used and therefore it is not eligible for a refund.
Please contact us prior to any returns to arrange for the transaction.